Word on the street...
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In the spring of 2020, during the COVID-19 lockdown, our founder, David Prince, had to build a ballet barre for his oldest daughter so that she could take her dance classes online. That project sparked a curiosity that led to more tinkering, which eventually resulted in his making beds for his family’s three dogs. A year later, David left his career in finance to focus on developing a bed for pets unlike any currently on the market. A year after that, Truman + Teddy was officially born.
A few things you might be wondering
Our customers' satisfaction is our number one priority.
We offer a full, 30-day refund when the product is unused and returned to us in its original packaging with proof of purchase.
A partial refund is given if the original packaging is not included. Customers are responsible for the cost of return shipping.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery takes 5 to 7 business days.
If you choose to personalize your pet bed, our embroidery services add 1 to 2 business days onto the standard delivery timeframe.
Truman + Teddy pet beds are handmade with special care and a commitment to quality.
If your item arrives with visible defects, please document them and email with a description to firstname.lastname@example.org.
We will respond and make it right.